SAP Commerce Cloud 2005 includes key features to enable superior customer experience with Headless Commerce scenarios and supports end-to-end business processes for building an Intelligent Enterprise. The Commerce OCC APIs for B2C and B2B enable high speed and agility with a Headless / API-first approach to reach customers through a variety of digital touchpoints such as decoupled Storefronts for …
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20 Customer Experience Statistics You Must Know in 2020
n 2020, we all know that traditional experiences are no longer able to satisfy modern customer needs. Yes, KPIs and revenue are what matters in the end – but that’s only the result of combined efforts your favorite brand is making to keep you. Nowadays discussions are focused on providing the customer a seamless journey …